Better Business Decisions Come From Better Information

Originally posted on Engagement And Customer Loyalty:
Understanding the power of data is critical for growth. Decisions based on instinct can have merit, but they are not always as reliable and valuable as decisions based on trusted data and information. Customer trend reports, benchmarking data and comment management programs enable restaurateurs to obtain diner feedback,…

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Differentiate or Die

Quite frankly there are very few ways to really differentiate yourself from your competition. You make a great product, so do they. You provide top-notch customer service, they do too. Worse yet, thereĆ­s probably a competitor out there that already plays a bigger and better game than you. So what can you do about it? […]

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